Productology is beginning a new chapter with Cheeta Teamwear, bringing 29 years of promotional merchandise experience and trusted customer relationships with it. The two businesses now bring together Productology’s people, product knowledge and long-standing customer relationships with Cheeta’s broader range of custom apparel, uniforms, workwear, teamwear and branded products.
Productology customers can continue working with the people they know, with current orders and projects managed as usual. They’ll also have access to Cheeta’s broader team, product range and expertise whenever they need it.
Recognising 29 Years Of Productology
For almost three decades, Productology has helped organisations choose promotional products and branded merchandise for campaigns, events, staff programs, client gifts and customer engagement. Behind every order is an understanding of the customer’s brand, what they need and how they like to work. That practical knowledge has helped build relationships that last.
Some customers have worked with Productology for more than 25 years. That loyalty says a great deal about the service Nancy, David and the Productology team have provided. Cheeta’s role is to respect that history and ensure customers and the Productology team remain well supported.
The People & Service Customers Know Will Continue
Shawn and Margaret are staying with the business, so customers can keep working with people who already know their account, ordering history and the way they like to get things done.
Existing orders, quotes, artwork approvals and projects will continue to be managed through the usual Productology contacts. Any future changes to invoicing, supplier records, email addresses or brand presentation will be communicated clearly before they take effect.
Customers will continue to receive the same personal service they value. Cheeta’s Australian-based team will be there to help whenever extra product, sourcing or operational support is needed.
A Wider Range Backed By The Cheeta Team
Productology customers can keep sourcing promotional products and branded merchandise through their usual contacts. They can also draw on Cheeta’s broader range and practical support for:
- Promotional products and corporate merchandise
- Custom uniforms, workwear and teamwear
- Branded apparel and event merchandise
- Gifting and employee onboarding packs
- Product selection, sourcing, artwork and administration
- Online merchandise stores
This wider range makes it easier to coordinate related requirements through one team. A business could plan staff uniforms, an event merchandise range and client gifts without separating each part across several suppliers. A club or community organisation could manage teamwear, supporter products and presentation packs through the same relationship.
Customers can use the wider range whenever it makes sense for them. They can keep ordering as usual and call on Cheeta when they need a new product, help with a larger rollout or extra support for a detailed project.
More Support For Larger And More Complex Requirements
Branded product programs often become more complicated as an organisation grows. A campaign may involve several products, different decoration methods, multiple delivery points and a firm launch date. Uniform programs may also require approved garments, size records, artwork control and repeat-order planning.
As needs grow, Productology contacts will have more people to draw on across sourcing, design, customer service, operations and logistics. Customers can still start with the person they know, who can bring in the right Cheeta team members for a custom request, larger rollout or project with several moving parts.
Continuing The Relationships Productology Has Built
Cheeta Teamwear believes good service starts with listening, giving practical advice and keeping customers informed. Customers can expect that same personal, straightforward approach from the people they already know.
Productology’s detailed knowledge of each account remains an important part of the relationship. Customers will still have a familiar person to call, backed by a larger team when they need an extra hand or a broader product range.
You can get in touch with the friendly team at Cheeta Teamwear on (03) 8566 8478, or simply request a quote online.
FAQs
Can I continue ordering through Productology?
Yes. Productology customers can continue sending briefs, artwork, approvals and purchase orders through their usual contacts.
Will my current orders, quotes or projects be affected?
Current work will continue to be managed. If any practical details change, the relevant information will be provided before the change takes effect.
Who should I contact about invoicing or supplier updates?
The usual Productology contact can provide the correct information to the relevant finance or procurement team. Any payment or supplier-record changes will be confirmed in writing.
What additional services can Cheeta provide?
Alongside promotional merchandise, Productology customers can now ask the Cheeta team about uniforms, workwear, teamwear, online stores, warehousing and logistics.
